Returns & Exchanges

At Wicked Cushions, we want to ensure your listening experience is perfect, which is why we offer a 365-day satisfaction guarantee on all our ear pads and accessories. If you are not completely satisfied with your purchase, we provide a hassle-free return or exchange process to get you back to your music.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Package the Cushions

  Place the items in their original packaging or a secure mailer, attach the shipping label to the outside, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  After our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new replacement cushions within 3-5 business days.